VodafoneZiggo warns of longer waiting times for customer service

Jem Boet

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“Other VodafoneZiggo internal and external call centres have taken over the work for the time being and are scaling up as quickly as possible,” the company said in a statement. It is unclear how long the disruption to external call centres will last.

VodafoneZiggo also does not rule out possible further consequences. All systems are currently being actively monitored. Where necessary, a solution will be found as quickly as possible, the company said.

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